Last Updated: July 23, 2026
This Privacy Policy explains how Lunvoripets™ collects, uses, shares, stores, and protects personal information when you visit our website, communicate with us, create an account, or purchase products through our online store.
In this Privacy Policy, “Lunvoripets™,” “we,” “us,” and “our” refer to Supreme Pet Supplies LLC. “You” and “your” refer to website visitors, customers, account holders, and other individuals who interact with our Services.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
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PERSONAL INFORMATION WE COLLECT
The information we collect depends on how you interact with Lunvoripets™.
Information You Provide Directly
We may collect information that you submit when you:
Place or attempt to place an order
Create or manage a customer account
Subscribe to marketing communications
Contact customer support
Request a return, refund, or replacement
Submit a product review or other content
Participate in a promotion, survey, or giveaway
This information may include:
Name
Email address
Telephone number
Billing address
Shipping address
Account login information
Order and transaction details
Product preferences
Customer support messages
Return and refund information
Reviews, photographs, or other content you submit
Payment Information
Payments are handled by Shopify and authorized third-party payment providers.
We may receive limited payment-related details, such as the payment method, billing status, transaction identifier, and the last digits of a payment card. Lunvoripets™ does not directly store complete credit card or debit card numbers or card security codes on its own servers.
Information Collected Automatically
When you browse or interact with our website, certain information may be collected automatically, including:
Internet Protocol address
Browser type and version
Device type and operating system
Approximate location derived from your IP address
Pages viewed and links selected
Time spent on the website
Referring website or advertisement
Shopping-cart activity
Checkout activity
Cookie and advertising identifiers
Interactions with emails and marketing campaigns
Information From Third Parties
We may receive information from service providers and business partners, including:
Shopify
Payment processors
Shipping and fulfillment providers
Analytics providers
Advertising platforms
Fraud-prevention services
Customer support applications
Social-media platforms
The information we receive is governed by the permissions you provide and the privacy practices of the relevant third party. -
HOW WE USE PERSONAL INFORMATION
We may use personal information for the following business and commercial purposes:
Order Processing
To confirm purchases, process payments, prepare shipments, deliver products, send tracking information, and manage returns or refunds.
Customer Service
To respond to questions, investigate delivery issues, provide product assistance, and resolve complaints.
Account Management
To create, maintain, authenticate, and protect customer accounts.
Website Operations
To operate our online store, save shopping-cart selections, maintain checkout functionality, and improve website performance.
Personalization
To remember preferences and provide content, products, or offers that may be relevant to your interests.
Marketing
To send promotional emails, product announcements, special offers, and advertising when permitted by law or with your consent where required.
Analytics
To understand how visitors use our website, evaluate advertising performance, identify popular products, and improve our Services.
Security and Fraud Prevention
To verify transactions, identify suspicious activity, protect customer accounts, prevent abuse, and enforce our policies.
Legal and Business Purposes
To maintain business records, comply with legal obligations, respond to lawful requests, establish or defend legal claims, and protect our rights and property. -
HOW WE SHARE PERSONAL INFORMATION
We may disclose personal information to service providers that help us operate our business.
These recipients may include:
Shopify and ecommerce-platform providers
Payment processors and financial institutions
Warehouses, suppliers, and fulfillment partners
Shipping carriers and logistics providers
Website hosting and technical-support providers
Customer-service platforms
Email and SMS communication providers
Analytics and performance-measurement providers
Advertising and social-media platforms
Fraud-detection and security providers
Professional advisers, such as accountants, insurers, and legal counsel
These parties may use personal information only as permitted by their agreements with us and applicable law.
Business Transfers
Personal information may be disclosed as part of a proposed or completed merger, acquisition, financing, restructuring, sale of assets, or transfer of all or part of our business.
Legal Disclosures
We may disclose information when reasonably necessary to:
Comply with applicable law
Respond to a subpoena, court order, or lawful government request
Investigate suspected fraud or illegal activity
Protect our company, customers, animals, or other individuals
Enforce our Terms of Service and store policies -
ADVERTISING AND TARGETED MARKETING
We may work with advertising, analytics, and social-media partners to measure campaigns and display advertisements that may be more relevant to visitors.
These partners may use cookies, pixels, software development kits, advertising identifiers, and similar technologies to collect information about interactions with our website and other online services.
Our advertising and analytics partners may include:
Meta, including Facebook and Instagram
Google
AppLovin and its advertising technologies
Shopify advertising and analytics services
Other marketing platforms used by our store
We do not sell personal information in exchange for direct monetary payment.
However, disclosures of browsing activity, device identifiers, cookie data, or advertising information to marketing partners may be legally considered a “sale,” “sharing,” or use for “targeted advertising” under certain privacy laws.
Where required, eligible customers may opt out through our cookie banner, privacy preferences page, data-sharing opt-out link, or by contacting us.
Third-party advertising providers process information according to their own privacy policies and controls. -
COOKIES AND SIMILAR TECHNOLOGIES
Cookies are small data files stored on a computer, mobile device, or browser when a website is visited.
We may use the following categories of cookies:
Essential Cookies
These cookies support necessary website functions, including account login, shopping-cart activity, checkout, payment security, and fraud prevention.
Preference Cookies
These cookies remember selections such as language, region, account preferences, and previously viewed products.
Analytics Cookies
These cookies help us understand website traffic, page performance, visitor behavior, and how customers interact with our store.
Advertising Cookies
These cookies may be used to measure advertisements, build audiences, limit repeated advertisements, and display marketing based on browsing activity.
You may manage non-essential cookies through the privacy or cookie controls displayed on our website where available.
You can also adjust cookie permissions through your browser. Blocking certain cookies may prevent parts of the website, shopping cart, account, or checkout from operating properly. -
SHOPIFY
Our online store is hosted by Shopify.
Shopify processes information relating to website visits, customer accounts, purchases, checkout activity, payments, fraud prevention, and other store operations to provide and improve its ecommerce services.
Information submitted through our store may be transmitted to Shopify, its affiliates, and authorized service providers in the United States and other countries.
Shopify’s processing of personal information is also governed by Shopify’s own privacy notices and data-processing terms.
Where available, customers may use Shopify’s privacy controls to learn more about its processing practices or exercise applicable privacy choices. -
DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
These measures may include:
Encrypted website connections
Secure checkout technology
Restricted access to customer information
Payment processing through authorized providers
Account and transaction monitoring
Fraud-detection measures
Internal confidentiality requirements
No method of electronic transmission or storage is completely secure. We cannot guarantee that unauthorized access, loss, misuse, or disclosure will never occur.
You are responsible for protecting your account credentials and should notify us promptly if you believe your account or personal information has been compromised. -
DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this policy.
Retention periods may depend on:
The length of our customer relationship
Order fulfillment and warranty requirements
Return, refund, and dispute periods
Tax and accounting obligations
Fraud prevention
Legal and regulatory requirements
The establishment or defense of legal claims
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable law and technical limitations. -
YOUR PRIVACY CHOICES
Account Information
You may review or update certain account details by signing into your customer account or contacting us.
Marketing Emails
You may unsubscribe from promotional emails by using the unsubscribe link included in the message.
Even after unsubscribing, you may continue receiving non-promotional communications concerning orders, payments, shipping, security, or customer support.
Cookie Preferences
Where available, you may adjust non-essential cookies through our website’s cookie banner or privacy settings.
Targeted Advertising
Eligible customers may request to opt out of the sale or sharing of personal information and the use of information for targeted advertising.
Global Privacy Control
Where required by applicable law, we process recognized browser-based opt-out preference signals, such as Global Privacy Control, as a request to opt out for the browser or device sending the signal.
Do Not Track
Traditional Do Not Track browser signals are not consistently defined or recognized across the internet. We respond to legally recognized opt-out preference signals where required. -
UNITED STATES PRIVACY RIGHTS
Depending on your state of residence and whether the relevant law applies to our business, you may have rights concerning your personal information.
These rights may include:
The right to know whether we process your information
The right to request access to collected information
The right to request correction of inaccurate information
The right to request deletion of certain information
The right to obtain a portable copy of certain information
The right to opt out of targeted advertising
The right to opt out of the sale or sharing of personal information
The right to limit certain uses of sensitive personal information
The right not to receive discriminatory treatment for exercising privacy rights
Some rights are subject to exceptions, verification requirements, and legal limitations.
California Residents
California residents may have additional rights under applicable California privacy laws.
Where required, California residents may request information about:
The categories of personal information collected
The sources from which information was obtained
The purposes for collection, use, or disclosure
The categories of third parties receiving information
The specific pieces of personal information maintained about them
California residents may also request deletion or correction and may opt out of qualifying sales or sharing of personal information.
We do not knowingly sell or share the personal information of consumers under 16 without legally required authorization.
Authorized Agents
Where permitted, you may appoint an authorized agent to submit a privacy request. We may require proof of the agent’s authority and may contact you directly to verify the request.
Appeals
Residents of states providing an appeal right may appeal a denied privacy request by replying to our decision or contacting us using the details below. -
EUROPEAN ECONOMIC AREA, UNITED KINGDOM, AND SWITZERLAND
If you are located in the European Economic Area, United Kingdom, or Switzerland, applicable law may provide rights to:
Access personal information
Correct inaccurate information
Request deletion
Restrict processing
Object to certain processing
Receive portable information
Withdraw consent
Complain to a supervisory authority
Depending on the activity, we may process personal information because:
It is necessary to complete a contract with you
We have a legitimate business interest
You have provided consent
Processing is necessary to satisfy a legal obligation
Withdrawing consent does not affect processing lawfully completed before the withdrawal. -
INTERNATIONAL DATA TRANSFERS
Our business, Shopify, fulfillment partners, advertising partners, and service providers may operate in countries different from your country of residence.
As a result, personal information may be transferred to and processed in the United States or other jurisdictions where privacy laws may differ.
Where required, we rely on recognized contractual, organizational, or legal safeguards for international transfers. -
CHILDREN’S PRIVACY
Lunvoripets™ is a general-audience ecommerce store and is not intended for children under 13.
We do not knowingly collect personal information online from children under 13.
If we learn that personal information was submitted by a child under 13 without appropriate authorization, we will take reasonable steps to delete it, subject to legal and technical requirements.
A parent or legal guardian who believes a child has provided information to us may contact:
service@lunvoripets.com -
EMAIL AND MARKETING COMMUNICATIONS
We may use your email address to:
Confirm an order
Send payment or shipping updates
Respond to customer-service requests
Provide information about returns or refunds
Send promotional messages when permitted
Our commercial emails are intended to:
Accurately identify the sender
Avoid misleading subject lines
Include an unsubscribe method
Provide legally required business information
We process valid unsubscribe requests as required by applicable law. -
PRIVACY REQUESTS
To exercise an applicable privacy right, contact:
service@lunvoripets.com
Your request should include:
Your full name
Email address associated with your account or order
State or country of residence
The privacy right you wish to exercise
We may request additional information to confirm your identity and protect personal information against unauthorized access.
We will use verification information only to evaluate and respond to the request.
Certain requests may be denied or limited when an exception applies, such as when information is needed to complete a transaction, detect fraud, comply with law, maintain records, or establish or defend legal claims. -
THIRD-PARTY WEBSITES
Our website may contain links to websites or services operated by other businesses.
We do not control the privacy, security, content, or data practices of independent third parties.
You should review the privacy policy of any external website before submitting personal information or completing a transaction. -
DATA INCIDENTS
If we discover a security incident affecting personal information, we will investigate the incident and take reasonable corrective measures.
When notification is legally required, affected individuals and relevant authorities will be notified in accordance with applicable laws and required timeframes. -
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our Services, technology, legal requirements, advertising practices, or business operations.
The revised version will be posted on this page with a new “Last Updated” date.
When legally required, we will provide additional notice or obtain consent before material changes take effect. -
CONTACT INFORMATION
Questions, requests, or concerns regarding this Privacy Policy may be directed to:
Lunvoripets™
Supreme Pet Supplies LLC
8502 Fallbrook Dr
Houston, TX 77064
United States
Phone: +1 (713) 688-4530
Email: service@lunvoripets.com
When contacting us about an account or order, please include the email address used during checkout. Do not send passwords, complete payment-card numbers, or card security codes by email.