Contact Lunvoripets™

Let’s Keep Your Pet-Care Experience Simple

Questions can come up before or after placing an order, and our customer care team is ready to assist.

An existing order
Product specifications or suitability
Shipping and delivery
Returns, refunds, or damaged items
Website or checkout issues
Privacy and personal-information requests
General questions about Lunvoripets™

We review customer messages during regular business days and make every reasonable effort to provide a clear and helpful response.

Customer Care

Phone

+1 (713) 688-4530

Telephone availability may vary during weekends, public holidays, and periods of unusually high request volume.

Email

service@lunvoripets.com

For faster order assistance, please include:

Your order number
The email address used during checkout
The name shown on the order
A brief description of the issue
Relevant photographs, if the item arrived damaged or incorrect

Please do not email full payment-card numbers, account passwords, government identification documents, or other unnecessary sensitive information.

Business Information

Lunvoripets™ is operated by:

Supreme Pet Supplies LLC
8502 Fallbrook Dr
Houston, TX 77064
United States

Order and Product Questions

Before contacting us about a product, please review the applicable product page for current information regarding:

Product dimensions
Materials
Intended use
Pet size or species suitability
Package contents
Care and operating instructions
Safety information and warnings

Pet needs can vary by species, age, size, temperament, and health condition. Product information provided by Lunvoripets™ is intended for general shopping and usage guidance and is not a substitute for professional veterinary advice.

Stop using a product if it appears damaged or if your pet shows signs of discomfort. Contact a qualified veterinarian when you have concerns about your pet’s health or safety.

Returns and Delivery Support

For return, refund, cancellation, or delivery-related questions, please consult our published policies before contacting customer care.

Submitting a request does not automatically guarantee cancellation, return approval, or reimbursement. Eligibility is determined according to the terms displayed in our Return & Refund Policy, Shipping Policy, and order documentation.

Do not send a product back to the business address unless our customer care team has provided return authorization and confirmed the correct return destination.

Privacy Requests

Information submitted through email, telephone, or our contact forms may be used to:

Identify and respond to your request
Locate and manage an order
Provide customer service
Investigate delivery, payment, or fraud-related issues
Maintain records required for legal or operational purposes
Protect our customers, website, and business

Depending on where you live, you may have rights concerning access, correction, deletion, portability, targeted advertising, or the sale or sharing of personal information.

To submit a privacy request, contact:

service@lunvoripets.com

Please write “Privacy Request” in the email subject line and describe the right you would like to exercise. We may request additional information when reasonably necessary to verify your identity and protect customer records.

Cookies and Advertising Choices

Our website may use essential cookies and, depending on your consent choices, optional analytics and advertising technologies.

We may use AppLovin pixels, scripts, cookies, APIs, or related integrations to measure advertising performance, understand website interactions, prevent fraud, and support relevant advertising.

More information about these practices is available through our:

Privacy Policy
Cookie Policy
Cookie Settings
Your Privacy Choices page

Where required by applicable law, visitors may accept, reject, or manage optional Cookie categories. Withdrawing or refusing optional advertising consent will not prevent access to essential shopping and checkout functions.

Requests relating to targeted advertising or activities legally considered the sale or sharing of personal information may be submitted through the Your Privacy Choices page or by emailing service@lunvoripets.com.