Business Information
Official company and customer support details for Lunvoripets™.
Houston, TX 77064
United States
Contact Lunvoripets™
Questions can come up before or after an order. Tell us what you need, and our customer care team will help you find the next step.
Email Customer Care
Best for order details, product questions, photographs, and privacy requests.
service@lunvoripets.com ↗Call Customer Care
Phone availability may vary on weekends, public holidays, and during busy periods.
+1 (713) 688-4530 ↗Support for every step of your order.
From choosing a product for your companion to getting help after delivery, you can contact us about:
Orders
Purchases, confirmations, changes, and cancellations.
Pet Products
Dimensions, materials, package contents, and intended use.
Shipping
Tracking updates, delivery questions, and missing packages.
Returns
Refund requests, damaged items, and incorrect products.
Checkout
Website, billing, or payment-step questions.
Privacy
Personal-information requests and advertising choices.
A few details help us find your order.
If you are contacting us about a purchase, include the information you have available.
- Your order number
- The name and email address used at checkout
- A brief description of your question
- Clear photos if an item arrived damaged or incorrect
Choosing for your pet
Product pages are the best place to check current dimensions, materials, package contents, intended use, and care instructions. If you still have a question, tell us which product and pet species you are asking about.
Every pet is different. If a product appears damaged or causes discomfort, stop using it. For concerns about your pet’s health, contact a qualified veterinarian.
After your order arrives
For delivery, cancellation, return, or refund questions, include your order number so we can review the relevant details and applicable store policy.
Please contact us for return instructions before shipping an item. Our Houston business address is not automatically a return destination.
Privacy questions are welcome.
If you want to ask about access, correction, deletion, or an applicable advertising choice, email our team with “Privacy Request” in the subject line. We may need to verify your identity before responding to certain requests.
Send a Privacy RequestCookies & advertising
Our store may use cookies and advertising technologies, including AppLovin integrations when enabled. Available cookie and advertising choices are described in our Privacy Policy and any privacy controls displayed on the website.
Keep sensitive details to yourself.
We will not ask you by email or phone for a complete payment-card number, card security code, account password, one-time verification code, or remote access to your device. Please use the contact details shown on our official website.
We’re ready to help you and your pet.
Thank you for visiting Lunvoripets™. We appreciate the opportunity to support the animals who make your home special.